Shipping Policy

Shipping availability may vary depending on the seller, product, delivery location, product size, weight, and applicable restrictions.

Available shipping options and any applicable charges will be shown before the order is confirmed, where available.

VIKRYA does not guarantee that every product can be shipped to every location.

Shipping methods may vary depending on the seller, product, destination, and available logistics providers.

The shipping option available for a particular order will be shown during the purchase process, where applicable.

VIKRYA does not guarantee the availability of any specific shipping method.

Delivery times may vary depending on the seller's processing time, delivery location, logistics provider, product type, and other operational factors.

Any delivery date or delivery period shown on VIKRYA should be treated as an estimate unless explicitly stated otherwise.

Delays may occur due to circumstances outside the reasonable control of VIKRYA, the seller, or the delivery provider.

Buyers should inspect delivered products as soon as reasonably possible.

If an item or package arrives damaged, buyers should retain the original packaging, take photographs where possible, and contact VIKRYA Customer Support within the applicable reporting period.

VIKRYA may request supporting information before determining the appropriate resolution.

Any resolution will be handled in accordance with VIKRYA's applicable return, refund, or customer support policies.

If tracking indicates that an order has been delivered but the buyer has not received it, the buyer should first check with household members, building reception/security, neighbours, or other persons who may have accepted the package.

If the package cannot be located, the buyer should contact VIKRYA as soon as possible.

VIKRYA may work with the seller and/or shipping provider to investigate the shipment and determine the appropriate resolution.

Shipping arrangements may vary by seller, product, and order.

Where third-party logistics or seller-supported delivery arrangements are used, the applicable shipping details will be communicated as part of the order process.

VIKRYA may update or change available shipping arrangements from time to time.

VIKRYA does not guarantee international shipping availability.

If international shipping is offered for a particular product or destination, additional delivery charges, customs duties, taxes, import requirements, or other fees may apply.

Any such charges imposed by government authorities, customs agencies, or third-party providers may be the responsibility of the buyer where applicable.

Buyers are responsible for ensuring that purchased products may legally be imported into their destination.

Certain products may be subject to shipping restrictions due to their nature, size, weight, value, destination, or applicable laws and regulations.

A seller may restrict delivery of a particular product to certain locations.

If an order cannot legally or practically be shipped to the specified destination, VIKRYA may cancel the order and provide an appropriate resolution in accordance with the applicable policies.

For products purchased through an auction, shipping will generally follow the same delivery principles applicable to other purchases on VIKRYA.

Once the auction has concluded and the winning buyer has completed the required payment process, the seller will be notified to prepare the item for dispatch.

The applicable processing and delivery timeline will depend on the seller, shipping method, and destination.

If an order contains products from multiple sellers, those products may be processed and shipped separately.

Buyers may therefore receive multiple packages, and delivery times may differ between products.

Separate shipping charges may also apply where applicable.

VIKRYA may update this Shipping Policy from time to time to reflect changes in our services, shipping arrangements, legal requirements, or operational practices.

Any updated version will be published on this page with a revised "Last Updated" date.